Privacy Policy & Terms of Service

SiftSphere ("we", "our", or "us") provides a School Examination Reporting platform accessible via sr.siftsphere.com (the "Service"). This Privacy Policy explains how we collect, use, share, and protect the personal information of our users, including school administrators, staff, students, and parents.

By using our Service, you agree to the terms of this Privacy Policy.

We collect the following types of information:

• To provide and improve our services
• To communicate with users regarding updates, support, or system issues
• To comply with legal obligations
• To enforce our Terms of Service

We may share data with:

• Third-party service providers (e.g., hosting, payment gateways) under strict data protection agreements
• Authorities, if required by law or to protect our legal rights

We implement administrative, technical, and physical safeguards to protect your information. These include encryption, access control, and regular security audits.

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. School data can be deleted upon request by the school administrator.

Our service is intended for use by educational institutions. We process student data under the direction of the school. Schools are responsible for obtaining necessary consents in compliance with applicable laws.

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent

To exercise these rights, please contact us at school@siftsphere.com

We may update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

For questions about this Privacy Policy, please contact:

SiftSphere

Email: school@siftsphere.com

Phone: +233246792209 | +233242252749

By accessing or using our School Examination Reporting platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

• You must provide accurate information during registration.
• You are responsible for keeping your login credentials secure.
• You must notify us immediately if you suspect unauthorized use.

You agree not to:

• Use the Service for unlawful purposes
• Upload malicious code or violate system security
• Access data not intended for you
• Share or resell the Service without permission

All content and software provided by us are the property of SiftSphere or its licensors. You may not copy, modify, or distribute any part of the Service without our written consent.

We strive for 99.9% uptime but do not guarantee uninterrupted access. Maintenance and updates may result in temporary downtimes.

• Schools on paid plans agree to the pricing and billing terms at time of subscription.
• Late payments may result in account suspension.
• All fees are non-refundable unless otherwise stated.

We may suspend or terminate access if:

• You violate these Terms
• Required payments are not made
• We are required to do so by law

Upon termination, school data will be retained for 30 days unless otherwise agreed.

We are not liable for:

• Indirect or incidental damages
• Loss of data, profits, or business
• Issues caused by third-party services

Our maximum liability shall not exceed the fees paid in the past 6 months.

These Terms shall be governed by the laws of Ghana

We reserve the right to modify these Terms. Updated versions will be posted on our website. Continued use constitutes acceptance.